Privacy Policy
Last updated: September 19, 2026 · WoodArtisants LLC
This Privacy Policy explains how WoodArtisants LLC ("NewSkillHub", "we", "us", or "our"), registered at 1500 N Grant St, Ste R, Denver, CO, 80203, US, collects, uses, and protects information when you visit our website, create an account, or enrol in a course.
Information we collect
We collect information you provide directly, such as your name, email address, billing details, and any information you submit through course assignments, forum posts, or support requests. When you enrol in a paid course, payment card details are collected and processed by our payment processor directly — we never store full card numbers on our own servers.
We also automatically collect certain technical information when you use the platform: your IP address, browser type, device identifiers, pages visited, video watch time, and course progress. This helps us understand how courses are being used and where students get stuck.
How we use your information
- To create and administer your account and track course progress and certificates;
- To process payments and send order confirmations, invoices, and receipts;
- To respond to support requests and communicate important service updates;
- To improve course content, platform features, and student outcomes;
- To send optional marketing communications, which you may opt out of at any time.
Legal basis for processing
We are a US company and process personal data in accordance with applicable US federal and state privacy laws, including the Colorado Privacy Act. For visitors located in the European Union or United Kingdom, we also honour the rights granted under the GDPR and UK GDPR. In all cases, we rely on the performance of a contract (to deliver the course you purchased), our legitimate interest (to improve the platform and prevent fraud), and your consent (for optional marketing communications and non-essential cookies).
Sharing your information
We share information with service providers who help us operate the platform, including hosting providers, payment processors, email delivery services, and analytics tools. Each of these providers is contractually bound to use your data only for the purpose we've engaged them for. We do not sell your personal information to third parties.
Data retention
We retain account and course data for as long as your account is active, and for a reasonable period afterward to comply with tax and accounting obligations (generally up to 5 years for financial records under Polish law). You may request earlier deletion, subject to those legal retention requirements.
Your rights
Depending on where you live, you have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to receive a copy of your data in a portable format. To exercise any of these rights, contact us at info@newskillhub.com. Colorado residents may also lodge a complaint with the Colorado Attorney General's office; EU and UK residents may lodge a complaint with their local data protection authority.
Cookies
We use essential cookies required for the platform to function (such as keeping you logged in), and optional analytics and preference cookies, which are only set with your consent via our cookie banner. You can manage or withdraw cookie consent at any time through your browser settings.
Children's privacy
Our courses are intended for learners aged 16 and over. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page and, where appropriate, by email. Continued use of the platform after a change takes effect constitutes acceptance of the revised policy.
Contact
Questions about this policy can be sent to info@newskillhub.com or by post to 1500 N Grant St, Ste R, Denver, CO, 80203, US.
